Refund policy

We gladly accept returns, exchanges or cancellations

Contact us within: 3 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for: custom or personalized orders.

Conditions of return
If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at mindy@eminicreations.com.

Shipping
To return your product, ship to Emini Creations LLC. 16116 Chicago Street Omaha, NE 68118.

You will be responsible for paying for your own shipping costs for returning your item unless the item was damaged or defective. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.